Registration Policies and Logistics
Registration is not final until you have received a confirmation from a BEST INITIATIVE staff member. If you do not receive an email or phone call from us within five business days after submitting your registration form, please contact us at best@hria.org. Upon confirmation, you will receive training details that include location, trainers and an invoice (if requested) for your training.
Training Fees vary by each training offering. Please refer to the training flyer for fee information.
Payment is appreciated before the start of the training. We accept personal or company checks, as well as, online payment (through PayPal).
Refunds are not issued for our trainings. Due to the high demand for our trainings, when participants sign up it takes a spot away from someone else. Therefore, we do not issue refunds if for some reason you’re not able to attend our trainings. We appreciate your understanding.
Cancellations should be communicated at least one week before the first day of the training. NO SHOWS may be denied future training opportunities (so please let us know if you can’t make it!).
Weather Cancellations Our trainings follow the Boston Public Schools (BPS) schedule, so if BPS is closed due to weather the training will be rescheduled.
Please note that no more than three people from one organization may participate in the same training. We regret any inconvenience this may cause and invite you to contact us to discuss the possibility of arranging for a BEST training at your location.
Training Hours are typically between 9:00 AM to 5:00 PM, with 30 minutes for lunch break. Please arrive 15 to 20 minutes early on the first day to finalize any registration information.
Training Locations vary by training. Please refer to the training flyer for location information.
